At Squeaky, we’re on a mission to help create a better web for everyone, offering an innovative analytics suite that’s designed to help you understand how visitors are using your site, without invading their privacy.
Key Benefits
Comprehensive analytics suite that includes session recording, heatmaps, analytics dashboards, customer feedback tools, and more.
You’ll be able to easily analyze the impact of changes you’re making, optimise your website, and discover which content matters most to your visitors.
There’s no technical expertise required and our whole app is available directly within your website creator interface.
We respect the privacy of your visitors by using privacy-first technology that is GDPR and CCPA compliant out of the box.
It’s effortless and risk-free to get started with our Free plan that contains core features that are immensely valuable to any small website. If or when you need more, you can upgrade to a paid plan that offers extensive and powerful analytics for companies of any size (60% below retail price too!)
Features
The features available to you will vary depending upon the plan you’ve chosen, but the key functionality and benefits are as follows:
Analytics
Our privacy-friendly analytics dashboards offer a broad array of data points that help you gain a deeper understanding of your website traffic and audience, meaning you'll make more informed decisions and drive results that grow your business.
Heatmaps
Quickly visualize where visitors are clicking and how far they're scrolling, on any page on your site. You'll gain new insights into which content, interfaces, and layouts are most effective, whilst identifying areas that may be confusing or difficult to navigate, and ensuring a smooth and enjoyable experience for all your visitors.
Event Tracking
Automatically capture events like page views, button or text clicks, and javascript errors, or use our custom-event tracking functionality to monitor any user activity you can imagine. By monitoring user activity in granular detail you'll be able to see how your changes are impacting users and what pain points still remain, so you can devise targeted improvements.
Session Recording
Our privacy-first session recording tool lets you capture every visit to your website or app without collecting personal data from your users. Session recordings help you to surface valuable insights into how your visitors are interacting with your site, improve your user experience, convert more leads, and provide amazing customer support to your visitors.
Feedback
Capture valuable feedback on your visitors' opinions about your website or service by showing them Net Promoter Score (NPS) or Sentiment surveys at any time and place of your choosing. The data you capture will help you to identify areas for improvement and improve the quality of your customer support.
Journey Mapping
The user journey mapping feature lets you optimize your customer experience by showing the exact routes visitors take when navigating your website. It's a valuable resource that can help you to better understand your visitors' needs and tailor the experience to them, ultimately leading to increased conversions and customer satisfaction.
Plans
| Plan | Price per site | Features |
Free Simple analytics for small sites and hobbyists. | Free |
|
Starter Meaningful analytics for growing businesses. | $10/mo |
|
Business Comprehensive analytics for customer-obsessed teams. | $115/mo |
|
Common Questions
When will I start seeing visitor data?
It typically takes 30 minutes before you start seeing visitor data for your site, but it may take longer if you have not had any visitors.
Will Squeaky affect my site’s performance?
Our script is the last thing to load on your page and is incredibly small, so the performance is great - you and your users will never know it’s there. We also don’t cache huge volumes of data on your user’s device, so there is no risk of the user’s device performance degrading as the session gets longer.
How easy is it to install Squeaky?
We handle all the installation for you, just click the Install button in the App Store and you’ll be up and running instantly.
Do I need to tell my users I am recording their visit?
By default Squeaky will not capture sensitive data during your visitor’s sessions so you don’t need to ask for their permission. If you choose to use advanced features such as our data linking feature, or choose to turn off our default anonymization functionality, then you should ensure you’ve gained the appropriate level of consent from your users (typically this would be if you are capturing any personal data on them such as name, email etc).
Please note, Squeaky does not offer legal advice and if you are unsure then we recommend you source appropriate legal input when determining how and when to collect consent from your visitors.
What happens if I reach my subscription’s visit limit?
As you approach the visit limit for your subscription we will send you an email to let you know, and once your limit has been reached you will receive an additional email notification. If you’re approaching or exceed your limit you have two options. You can simply wait until your next month starts, at which point you will begin capturing new visit data using the new month's allocation. Or, you can upgrade your plan, this will ensure you don't run over your limit the following month and that you have no unnecessary gaps in your data for the current month.
What are visits and how many do I need?
Visits are the times when individual visitors have visited your website. A visit could last minutes or hours, but if a visitor has been inactive for 30 minutes then the visit is closed, if they reactivate then a new visit is started.
If you are not familiar with how much traffic or visitors you currently have, then don't worry. You can start on the Free Plan and you will be notified when you are approaching your visit limit and can upgrade at that time.
Are you GDPR and CCPA compliant?
Yes of course, and we don’t use cookies or IP tracking either. Please visit our Legal & Compliance pages to learn more.
How long is data stored in Squeaky for?
Your data storage allocation is dependent upon the plan you are on:
Free plan: 1 month of data storage.
Starter plan: 3 months of data storage.
Business plan: 12 months of data storage.
Any session data older than your plan's data storage limit will be automatically deleted.
Additional Resources
For detailed information on how Squeaky works, please visit our help center.