CNAME Record is Not Setup Correctly

If your CNAME record is not propagating, is suddenly down, or does not seem to be setup correctly, it could be due to one of the following reasons:

  • It has not propagated yet
  • It was not setup correctly
  • There was a settings change on the domain side
  • DNS settings were reset
  • There was a billing issues with your domain host
  • It loads on one device, but not on others
Tip

If whatsmydns.net shows your CNAME as anything other than what you set up, your CNAME is not set up correctly.

Solution


Make sure your CNAME is setup correctly. For more information, see Set Up Your CNAME record. If you recently setup your domain, you may need to wait longer for it to propagate.

Warning

It can take up to 24-48 hours for your CNAME record to propagate.

Lastly, you may need to contact your domain registrar if:

  1. You setup your CNAME record but it's still not propagating.
  2. You can't find these settings on your DNS's control panel.
  3. Your settings are not being applied.
Was this article helpful?
0 out of 0 found this helpful

Feedback on this article

0 comments

Please sign in to leave a comment.

×

Please Log in as a Pro

Priority Phone Support is available exclusively to Pros. Log in to your Pro account now to see our international support numbers.

Log In
Not a Pro? Purchase a Pro plan!