Considerations when Migrating to the New Pricing Model

Please keep the following in mind when considering migrating to the new pricing model:

  • This migration is irreversible, you will not be able to go back to White Label Legacy account.
  • The new Account Plan will be annual (only Team or Agency).
  • Users with SMB accounts can migrate to the BASIC plan.
  • The renewal for the Account plan will change to the date the migration is performed.
  • You will be prorated for the time remaining on your White Label Reseller subscription (this happens automatically) once the migration occurs.
  • If user is paying Tax, the migration price does not include tax, but user will be charged price with tax when migrated.
  • Free sites will be unpublished during the migration and you will need to republish them on a paid plan.
  • Except for yearly sites purchased within the last 30 days, the sites in the account will retain their current subscription status and renewal dates. (If a site renewed in June 2019 it will renew again in June 2020).
  • Yearly subscriptions created in the 30 days before the migration day are refunded fully and are billed again as of migration day.
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