The WhatsApp widget enables visitors to get in touch with site owners quickly and easily, especially on mobile. Opportunities for engagement and conversion will increase, making it easier to convert anonymous site visitors into real customers.
When site visitors click the WhatsApp button, a chat opens on their device. On mobile, the widget opens in the user’s WhatsApp account. On desktop, the WhatsApp web version opens.
To add the widget:
- In the left panel, click Widgets.
- Click and drag the WhatsApp widget into your site.
To learn more about adding widgets to your site, see Add Widgets.
To access the content editor:
- Right-click the widget, and click Edit Content.
- Enter your WhatsApp phone number. Make sure the number has only digits and includes the country code.
- (Optional) Type a default message. This is a message you will receive when your site visitors reach out. Visitors may edit this message.
- Type Alt Text for the widget.
To access the design editor, right-click the widget, and click Edit Design. Click the layout to change the way the widget displays on your site.
For information about design options that are not specific to this widget (for example, layout, style, or spacing), see Widget Design.