Duda has acquired Snipcart, a leading headless eCommerce platform, in order to expand our eCommerce offering. Snipcart, now named Native eCommerce, is currently in open beta. To learn more, see Native eCommerce beta.
What are the product advantages of Snipcart vs the current eCommerce plans?
Our new eCommerce offering will provide improved performance and SEO enhancements while delivering flexibility in both the solution and design. Additionally, we will have a robust API, improved invoices, multi-lingual support, a custom payment gateway API, and so much more. Over time, this new integration will allow for better reporting, subscription purchasing, improved refund processes, and full flexibility over integrating external product catalog and inventory management systems.
To learn more about the differences between the two solutions, see Native eCommerce and Third Party eCommerce Comparison.
What will happen to existing stores after the release of the Snipcart integration?
Existing stores will remain on the current eCommerce plans. Currently, migration between the two eCommerce solutions is not supported.
Duda will continue to support all stores on current eCommerce plans. New features will continually be added to the current eCommerce plans and supported as well.
When do you expect Snipcart integration to be launched?
As of November 2, 2022 Snipcart (now named Native eCommerce) is in open beta. To learn more, see Native eCommerce beta.
Can I migrate my current store to the new Snipcart integration?
Currently, migration between the two eCommerce solutions is not supported.
How does the Snipcart acquisition affect the current roadmap for eCommerce features? Will development focus solely on the Snipcart integration?
Going forward, side-by-side with investing in the Snipcart integration, we will continue to roll out new features and prioritize bugs for the current eCommerce plans.
What security audits has Snipcart gone through?
Snipcart is in compliance with PCI-DSS. Additionally, Snipcart does not store or process any credit card data, but instead uses technologies like Stripe Elements for credit card fields.
Will there be any changes in the plans and pricing offered?
Currently, native eCommerce offers a Standard plan priced at $7.25/mo paid annually or $8/mo paid monthly. This is the same price as third party eCommerce Standard plan.
However during the Native eCommerce (formerly Snipcart) open beta, we are offering a 1st free year special offer, with coupon code EComm100 (apply at checkout when purchasing an annual premium plan). After that, the store will still cost $7.25/month (with an annual billing) or $8.00/month (with a monthly billing). Special offer valid through December 31, 2022. Quantity limited. To learn more, see Native eCommerce beta.
Will there be additional eCommerce Apps, integrations, and shipping and payment options available with the Snipcart integration?
The primary focus will be to expand our App Store to include eCommerce apps such as marketplace integrations, payment gateways, and so on.
Can I still contact Duda’s Support Team for the new Snipcart integration? Or does Snipcart have their own support?
The Snipcart integration will be supported by the Duda Support Team. For more information, see How to Contact Support.