Whatsmydns.net can you help you troubleshoot CNAME issues. To use it, follow these steps:
- Go to whatsmydns.net.
- Change the search to CNAME record.
- Enter the CNAME record you want to check.
If you setup a www subdomain, ensure you enter it when you search (Example: www.sitename.com).
Solution
Green checkmarks with "s.multiscreensite.com": domain is propagating correctly. Please wait 24-48 hours before contacting your web host.
Red X's: the domain is not propagating correctly. Refer to Going Live: Publishing and Setting Up Your Domain for more information.
Green check marks with something other than "s.multiscreensite.com": you are using the wrong destination value. Refer to Going Live: Publishing and Setting Up Your Domain for more information.
Combination of Green and Red: the domain is still propagating. Please wait 24-48 hours before contacting your web host.
To learn more about troubleshooting URL propagation, see the following video:
For more expert content, see the Video Library.