Google rejected my ad campaign because of malicious links or malware. What should I do?
Google Ads occasionally flags clients’ campaigns for having malicious links or software on their site. Our Support team has investigated this many times and found that they are false positives from Google. Unfortunately, this is not something Duda can resolve, but we do have a process we recommend following when working with Google to resolve the issue.
To submit an appeal to Google:
Use Google Search Console to verify your domain ownership.
Submit your sitemap to Google in the Search Console.
Submit an appeal to Google and send the screenshots of your scan results from step 1.
When Google receives your appeal, they can manually re-crawl your site in order to detect false positives. If your ad campaign is flagged again, contact Google Support.
My ads received a “disapproved” status and I don’t know why.
Unfortunately, this is not within Duda's control, but we do have a process we recommend following when working with Google to resolve the issue.
To fix and resubmit your ads:
After you determine what needs to be fixed, edit and resubmit your ads.
If your ads are still receiving a “disapproved” status, contact Google Support.