Product Catalog and Products

This content is only relevant for native store.

To determine which eCommerce solution you are on, see How do I know if I am using Native eCommerce or Third Party eCommerce?

The Product Catalog is a list of all the products in your store. From the Product Catalog, you can add new products and view or edit existing products. The Product Catalog uses connected data to connect to the Product page. This means when you add a new product, a new dynamic product page is created and the widgets on the page are connected to fields within the Product Catalog. When you update a product in the Product Catalog, the changes automatically appear on the corresponding product page.

Product Types

Product types that are available:

• Physical product. Sell merchandise, apparel and other physical goods.

• Digital product. Sell e-books, digital prints, music, etc. (available on the Advanced plan and higher). See the Digital Products section for more information.

• Service. Get paid for events, classes, gift vouchers, etc.

• Donation. Receive donations or fundraising money. See the Donations section for more information.

Sections and Fields

Each product has the following sections and fields, depending on the type of product:

• Upload the digital file you want to sell (Digital products only). Customers buying the product will receive an email with a download or redirect link immediately after purchase.

• Product info (section name will vary depending on the type of product).

  • Title. Name of the product.

  • Description. Use the text editor to write a description of the product. You can click the sparkle icon () to use the AI assistant to help edit your description.

  • Product Images. Add up to 10 images to showcase the product.

    Note

    You can add up to 10 images in PNG or JPEG format.

• Pricing.

  • Price. The price shoppers pay for the product.

  • Sale Price (Physical, Digital, and Service products). The price of an on sale item.

• Inventory (Physical and Service products; renamed Attendees limit for Service products).

  • Track inventory (Physical products only). Enable this option to set the number of items you want to sell before it’s out of stock. If the product has options, inventory will need to be set in Manage variants. For more information, see Product Variants and Inventory Management.

  • Track the number of people who buy this service, like in a paid class with limited spots (Service products only).

  • Status. Set the stock status to note if it is in or out of stock. If the product has options, inventory will need to be set in Manage variants. For more information, see Product Variants and Inventory Management.

  • SKU. Stock Keeping Unit.

• Shipping (Physical products only). Turn this off for products that don't require shipping.

• Options (Physical, Service, and Donation products; section name will vary depending on product type). For more information, see Product Options. For more information on Options for the donation product type, see the Donations section.

• Manage variants (Physical, Service, and Donation products). Each variant is a distinct sellable version of the product, based on the option values you entered per product. For more information, see Product Variants and Inventory Management.

• Custom fields (Physical, Service, and Donation products). Add more detail to your product page: brand, ingredients, and important notes. Custom fields will show on all product pages of your catalog, unless they are left blank. For more information, see Custom Product Fields

• Product SEO. Product page URL is formed automatically based on product name. The URL slug can be changed and it will override the default URL. To edit the Product SEO, click the three horizontal dots () icon next to Product SEO, then click Edit Product SEO.

  • Page Title.

  • Meta Description.

  • URL handle.

    Note

    The URL slug overrides the default product page URL.

• Status. You can set the status for individual products to be visible or hidden from the live store. This field does not use connected data to connect to a widget on your Product page. The available statuses are:

  • Active. The product is available for shoppers to view in your Store.

  • Editor preview. This allows you to see a preview of what your product will look like in the live Store, but it will not be visible to shoppers in your Store.

  • Draft. Your product is saved in the Product Catalog, but it will not be visible to shoppers in your Store.

Add Products

To add new products:

1. In the side panel, click Sell Online, then click Store Management.

2. Click Manage Products.

3. Click +Add a product.

4. Select the product type. The available product types are:

   • Physical product.

   • Digital product.

   • Service.

   • Donation.

5. Fill in the fields with the product’s info. For more information on the available fields, see Sections and Fields.

For better SEO, schema markup is automatically generated for every active product. If a product is set as a draft or editor preview, the schema will be removed.

Digital Products

Digital Products (also known as e-goods or downloads) are goods that are in digital format. Once purchased, customers are able to download or access them. Unlike physical products, digital products are intangible and do not require shipping or handling.

Examples of different types of digital products:

• E-Books. Electronic versions of books that can be read on computers, e-readers, or mobile devices.

• Online Courses and E-Learning Materials. Educational content, including video lectures, PDFs, quizzes, and other materials that customers can access to learn a new skill or subject.

• Music and Audio Files. Digital music tracks, albums, or audio files such as podcasts and audiobooks.

• Video Content. Movies, documentaries, tutorials, or any video content that can be streamed or downloaded.

• Templates and Documents. Pre-made templates for resumes, business plans, presentations, etc., that customers can customize for their own use.

• Stock Photos. High-resolution images that can be purchased and used for various purposes such as advertising, blogging, or design.

Digital Products Email

After purchasing a digital product, the customer should receive an email with a link to download the item.

The email will contain:

• The product title, description, image.

• Link and/or download link.

• Order details.

• Link to contact the site owner.

Donations

This product type offers the ability to accept donations. An easy way to set the product up to offer different amounts is to set the price to $0 and include the amounts as selectable options.

To add a donation product:

1. Follow the steps in the Add Products section. For step 4, select Donation.

2. In the Pricing area, set the Price to $0.

3. Set the desired donations amount in the in the Donation amount options area.

   • The option Select amount with values will be added by default. To edit the options, click on the Select amount option and edit the values as desired. OR

   • Delete the default option, Select amount, and create your own. For more information, see Product Options.

4. In the Manage variants area, edit each variant’s price to match the variant type.

Edit Products

To edit products:

1. In the side panel, click Sell Online, then click Store Management.

2. Click Manage products.

3. Click the product you want to edit.

4. Edit the product as necessary.

5. Click Save.

Delete Products

To delete products:

1. In the side panel, click Sell Online, then click Store Management.

2. Click Manage products.

3. Click the three horizontal dots () icon next to the product you want to delete.

4. Click Delete product.

Once you delete a product it cannot be undone.