Product Categories

This content is only relevant for native store.

To determine which eCommerce solution you are on, see How do I know if I am using Native eCommerce or Third Party eCommerce?

Categories and subcategories allow you to structure your products in a way that helps shoppers find what they are looking for more quickly.

Create Category or Subcategory

To create a category or subcategory:

1. In the side panel, click Sell Online.
2. Click Store Management, then click Manage categories.
3. Click Create a new category.
4. Use the drop down menu to select either A new category or A new subcategory.
5. (Optional) If you selected A new subcategory in the previous step, you need to select which category the subcategory exists under.
6. Enter a category name. The title appears in the Product gallery widget, if you configure it to display.
7. Use the Category products drop down menu to select which products belong in the category or subcategory. If you need to remove a product from the category, click the three horizontal dots () icon and click Remove product from category, then click Remove Product.
   
8. Note

   A product can be assigned to more than one category or subcategory.

9. In the Media section, click to upload an image. You can select a site image or upload a new image from your computer. After selecting your image, click Done. This image appears in the Product Gallery widget and on the category page.
10. Click Save.

Reorder Categories or Subcategories

Reordering categories changes the order in which they are displayed in the Product Gallery widget. You cannot move a subcategory from one category to another, you can only reorder subcategories within the same category.

To reorder categories or subcategories:

1. In the side panel, click Sell Online.
2. Click Store Management, then click Manage categories
3. Hover over the desired category and click and drag the six dot icon () until the category is in the desired spot.

Delete Category or Subcategory

If you delete a subcategory, the products in that subcategory will be moved into the subcategory or category one level above it.

To delete a category:

1. In the side panel, click Sell Online.
2. Click Store Management, then click Manage categories
3. Click the three horizontal dots () icon next to the category you need to delete, then click Delete category. Or, if you are deleting a subcategory, click the chevron () icon to expand the category and display the subcategories within it. Click the three horizontal dots () icon, then click Delete category.
4. In the pop-up, click Delete category.

Configure Product Gallery widget

When your store is created, a category page with two Product Gallery widgets with pre-configured filters are created by default. One Product Gallery widget displays category products and the other displays subcategories. You can adjust the filters on these two Product Gallery widgets as necessary, or you can remove them. If you need, you can add the Product Gallery widgets to any non-dynamic page. You can also add multiple Product Gallery widgets to a page and use different filters on each widget to display different products.

To configure the Product Gallery widget:

1. Click the Product Gallery widget to open the context menu.

2. If the Product Gallery widget is placed on a dynamic category page, select one of the following options:

   • Show different content per category. The content of the gallery dynamically updates based on the category page the gallery is on. If this option is selected, the gallery can either display products or subcategories.

   • Show the same content on every page. The content displayed in the gallery is the same no matter which category page the gallery is on. If this option is selected, the gallery can display all products, all categories, or a specific category..

3. If the Product Gallery widget is placed on a regular page, like the shop homepage, use the What should be displayed in the gallery? drop down menu to select what you want the Product Gallery widget to display.

4. (Optional) If you selected a category in the previous step, use the Display on gallery drop down menu to select whether to display the products within the category or the subcategories.

5. Depending on what you choose to display in the Product Gallery widget, you will have a variety of toggles to enable. Enable them as necessary.