Configure White Label Site Domain – Duda Support

This feature is available on the White Label plan and higher.

When your account is created, all sites published under your account use the default domain. To view the default domain from the Dashboard, click White Label and select Custom Domain. In the side panel, select Sites. The default domain will be listed there.

You can connect a custom domain for sites published under your account. Each site will use their site name as the subdomain with this domain.

To learn more, check out Custom Branding on Duda University.

Note

SSLs aren't provided for Default or White Label Site Domains, unless they are on custom. To automate this process on a large scale, head to our Contact Our Sales Team page.

Connect Custom Sites Domain

To connect a custom sites domain:

From the Dashboard, click White Label and select Custom Domains.
In the side panel, select Sites.
Next to Connect your own domain, click Connect.
Enter your own subdomain.

Note

We recommend using a subdomain of the domain that you own, for example sites.example.com. The subdomain needs to be unique, meaning you cannot reuse a subdomain that is already in use. For example, if your site is live with www.yoursite.com, then you cannot use www. as the subdomain.
Click Next.
Navigate to your hosting provider’s DNS settings and add the records in the table as new CNAME records.

Note

When adding records, they should be created under sites.domain.com so that the records are *sites.domain.com.
Return to the platform and click Save.
(Optional) If your account currently has published sites using the existing default site domain, you need to confirm that you wish to change their domains by clicking Continue. Or, you can opt to keep their domains the same and use the new domain for future sites.

Until your custom sites domain is fully propagated, some of your published sites domains may not load. It can take up to 72 hours for your DNS settings to fully propagate.

Revert to Default Site Domain

You can revert back to the default site domain after your custom domain has been connected.

To revert to the default site domain:

From the Dashboard, click White Label and select Custom Domain.
In the side panel, select Sites.
In the Live Sites section, click the three horizontal dots () icon and select Revert to default.
Click Switch to Default.

After clicking revert, your custom domain will no longer work. If your clients already have access, you will need to send your default site URL to your clients.

Change Custom Site Domain

You can change your site domain after the custom domain has been connected.

To change your site domain:

From the Dashboard, click White Label and select Custom Domain.
In the side panel, select Sites.
In the Sites section, click the three horizontal dots () icon and select Change.
Enter a new subdomain.
Click Next.
Click Save.
(Optional) If your account currently has published sites using the existing site domain, you need to confirm that you wish to change their domain by clicking Continue. Or, you can opt to use the new site domain for future sites only.