To log into your account, go to duda.co, and click Login at the top right of the page to log into your dashboard.
To create an account, go to duda.co/signup, select the Sign up with Google option or enter in your information so you can start creating sites. It is free to create accounts and try the website builder.
To contact support for account recovery:
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Go to the Support Portal, select the Help button.
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Select the I can't login option (if you aren't logged in, it should be the only option).
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Select the I don't know my account email.
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Follow the prompts.
If you forgot your password, you can use our password reset feature. You must enter the valid, Duda email that was created in our system.
How to reset your password:
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Navigate to our password reset feature: https://my.duda.co/login/askresetpwd
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Enter your email.
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If you or your account owner has enabled 2 Step Verification, you will be prompted to enter your code.
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Click Reset.
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Check your email for a link to reset your password.
Tip
If you don't receive the email within a few minutes, please check spam folder.
Password forgot feature is telling me my account is invalid
Try to think of the emails that you might have set up. If you do not know the email address associated with your account, regaining access may be challenging. However, if you contact support, we may be able to recover your account if we are able to verify ownership.
To give you better oversight of your account activity for security purposes, an email will be sent to account owners and team members if your password was changed.
When are these emails sent?
Notification emails for password changes are triggered when a user changes their password.
Emails will be sent from no-reply@duda.co.
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If you made this change, no further action is needed.
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If you do not recognize this activity, please contact support and provide the following details of the latest charge on your account to verify ownership:
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Full name on the card on file.
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Last 4 digits of the card on file and expiration date.
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Type of card on file (for example, Visa, Mastercard, and so on).
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Last billing date.
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Amount charged.
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For more information, see Duda Support.
To protect your account from unfamiliar activity, an email will be sent to you if your account is logged into from a new device.
These security emails are sent to account owners and team members only.
Notification emails for new device login should be triggered when a new client is identified based on the user's browser cookies. A new login includes:
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New browser type of version
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New OS type or version
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Unrecognized browser or OS
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No login on that browser for longer than 40 days
Emails will be sent from no-reply@duda.co on each new login and include the device, location, and time details from the login.
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If this login was you, no further action is needed.
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If you do not recognize this login, we recommend you change your password immediately to secure your account.
For more information on how to change your password, see Account Settings.