Connect an Email Domain for Marketing Automation

This feature is in beta and is being gradually rolled out to accounts.

Connect and verify an email domain before sending marketing emails. Domain authentication helps improve email deliverability, protect your sender reputation, and allows you to send emails from your own domain.

Connect an Email Domain

To connect an email domain:

From the dashboard, open Marketing Automation.
Click Settings, then click Email Domains.
Enter the Sending Email Address you want to use. The domain is automatically identified from the email address.
Click Continue.

Add DNS Records

After you enter your sending email address, the required DNS records are generated.

The records can include:

Two CNAME records for DKIM authentication.
One CNAME record for the tracking domain.
An SPF record, if required by your email provider.

Add the displayed records to your domain's DNS settings. The exact steps depend on your DNS provider.

After adding the records, click Verify Domain.

Note

DNS changes can take time to propagate. If your domain cannot be verified immediately, wait and try again later.

Check Domain Verification Status

After verification begins, your domain can have one of the following statuses:

Pending: The DNS records are still propagating.
Partially Verified: Some, but not all, required records have been verified.
Verified: The domain is authenticated and ready to send marketing emails.
Failed: One or more required DNS records could not be found. Review the affected records and update your DNS settings as needed.

Manage Connected Domains

You can connect multiple email domains. One domain must be set as the Default Sending Domain.

Depending on the domain's status, you can:

Verify Again
Set as Default
Edit Sender Information
Disconnect Domain

Note

You can also access domain setup while creating a campaign or adding an email action to an automation if you do not have a verified domain.